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The Collections Industry Today and Its Ongoing Transformation
Modernization of the debt collections process can greatly improve collections performance. The question is: where do you start?
How businesses can overcome these barriers to make immediate improvements to their strategies and empower customers to more clearly understand and take action.
Applying these lessons quickly could reduce eventual losses as well as help retain valuable customers for the long term.
These rules will have short- and long-term implications on Collections strategy, operational footprint, compliance, and technology.