We were fortunate to find Quanta Credit Services in late 2021 and partner with them to expand our collections communication channels and content, which in turn has delivered more than 20x ROI in just the first year! Quanta offers a unique skillset by combining both Marketing and Collections expertise to deliver an exceptional omni-channel experience. Shannon and team built a fully customized, branded communication suite that, coupled with a meaningful persona strategy developed by Matt, met our mission’s goal to help customers appreciate the ways in which we can work with them through periods of financial hardship. We are excited to be part of a growing momentum to overhaul the way we communicate with consumers to provide meaningful options through advanced targeting and communications!

Susan Coniglio, Head of Collections and Recovery, Mercury Financial, LLC

Quanta’s understanding and care for compliance combined with their rapid turnaround time is unparallelled. When regulations changed, they were there to ensure that all digital channels were updated and that we were prepared when the time came to make the change.

A Compliance Testing & Audit Program Manager at a mid-size Fintech
Koalafi Logo

Even when the results showed massive positive impact to our collections performance, Quanta continued fine-tuning and improving our digital collections strategies, and we are still seeing constant improvement.

Daniel Floyd, Director of Merchant and Customer Operations at Koalafi

“Working with Quanta’s expert team means that not only are we seeing constant, long-term improvement, we are also working with a team that truly cares about our business’s success.”

Relationship Manager at a Fintech