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Strategy & Analytics

We use advanced analytics including artificial intelligence and machine learning to examine all areas of your digital communication strategy. By leveraging that data and our industry expertise, we identify unique solutions to optimize strategy, creatives, and execution that match your needs and allow for portfolio nuances.

  • Pinpoint your key areas for enhancement

  • Develop a strategic plan of attack

  • Optimize and execute accordingly

Creative Enhancement

Our creative team goes the extra mile to ensure your customers receive the highest quality communications that are industry-compliant. We’re passionate about finding the best way to reach your audience and convert your message into a measurable increase in cash flow.

  • AI-inspired, action-oriented creatives designed to encourage customer interaction

  • Sleek, refined graphics fit to client branding

  • Copy and designs that foster a positive customer experience and improve customer retention

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Our technology is designed to be nimble, scalable and secure. It is a critical enabler to our digital first and data first approach allowing us to adapt quickly to an everchanging landscape of customer needs and desires, regulatory changes and evolving technology.

  • We remain compliant with ever changing regulations

  • Our infrastructure is resilient, with multiple redundancies built in

  • And we retain/destroy data as appropriate


Quanta’s digital execution team is exceptionally skilled in building and deploying email, SMS, and MMS campaigns that make the most out of your new creative library. Our execution capabilities allow your collections professionals to focus on collections instead of worrying about HTML development or campaign building.

  • Full digital execution—your team will hardly have to lift a finger

  • We monitor and report on all outgoing communications

  • Using best-in-class execution platforms and decades of combined experience, your sends go out on time, every time

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Quanta’s industry-veteran compliance team stays in-the-know on all regulatory changes and trends in the collections and recoveries space. We make sure that all outgoing communications are compliance-friendly and keep the rights of both your organization and your customer top-of-mind.

  • We ensure compliance in an ever-evolving regulatory sphere

  • Our streamlined QA processes ensure that no risk slips through the cracks

  • We make sure your collections operations can push the envelope safely and, most importantly, without incurring extra liability

Attain revolutionary results in collections with our intelligently crafted contact strategies, digital communication design and delivery.


Average Increase
in Collections Dollars


Reduction in
Inbound Call Volume


Lift in
Digital Engagement

What Our Clients Say

Koalafi Logo

Even when the results showed massive positive impact to our collections performance, Quanta continued fine-tuning and improving our digital collections strategies, and we are still seeing constant improvement.

Daniel Floyd, Director of Merchant and Customer Operations at Koalafi

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