Services

Individualized Digital-First Solutions

Creative Enhancement

Advanced Modeling

Digital Outreach

Custom Solutions

Why Work
with us?

At Quanta, we believe in the power of integrated solutioning. We bring together deep collections expertise and best-in-class digital marketing acumen to develop solutions that have been proven to work so that you can feel confident leading your collections business to the next level.

 

We leverage the latest technology and our knowledge of on-the-ground collections operations to ensure that you can reach your customers when and how you need to.  We focus on the business needs of our clients and the experience needs of their customers to deliver results and help you build your brand in the process. 

Creative Enhancement

Whether you need a brand new creative stable for both baseline and testing purposes or you are just looking for an informed refresh of your current offerings, we can help take your creatives to the next level. Our extensive experience in response-based creative design can improve both reach and response rates and our omnichannel approach will ensure that your Brand stays consistent throughout.

  • Comprehensive, fully integrated creative stables and test design
  • Customized, targeted creative builds
  • Tailored creative refreshes
  • Standardized creative templates

Advanced Modeling

We know that decisions are only as good as the data that informs them. Our modeling and segmentation solutions can be as sophisticated as you need them to be and will be coupled together with testing strategies that will ensure the latest data guides how to keep your collections approach relevant. We also have reporting options designed to your exact needs so that you get useful insights when and where you need them.

  • Multivariate audience segmentation and targeting strategies and test design
  • Big data and machine-learning enabled statistical approaches
  • Cross-channel insights
  • Standardized reporting and analytical outputs

Digital Outreach

If you are a busy, growing business, you may not have the time or resources to fully execute on your new digital collections strategy. We can provide turnkey operations support for all of your strategy execution and testing needs – whether on a temporary or continuous basis. With years of on-the-ground experience and industry knowledge, you can feel confident that our approach will be up-to-date with the latest regulatory compliance and customer experience needs. 

  • Integrated, end-to-end, cross-channel digital communication execution
  • Dedicated e-mail testing and strategy execution
  • Dedicated text (SMS) testing and strategy execution

Custom Solutions

Every business is unique – so we work with our clients to ensure that we create digital-first solutions that make sense now and will grow with them later. We can build a brand new digital collections approach from the ground up or develop a multi-year plan for taking the best parts of your current approach into the future – and anything in between.

  • Comprehensive, digital collections programs and procedures
  • Transformation blueprints, fully integrated with ongoing call center needs
  • Personalized digital-first collections approaches powered by current technology

Ready to take your collections business to the next level?

We want to hear from you to start discussing solutions