Improve Your Collections Performance

  • >> Proven results
  • >> Tailored solutions
  • >> Industry-leading expertise

 

 See Our Results

 

Proven
Results

delivering higher repayment, lower costs, and more engaged customers

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Tailored
Solutions

that quickly adapt to
your business needs
and marketplace
changes

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Industry-Leading
Expertise

across collections, creative communications, analysis, digital marketing, and compliance

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See the “Quanta Effect” in Action

Digital Solutions That Get Results

20%+

Average Increase in Collections Dollars

20%+

Reduction in Inbound Call Volume

40%+

Lift in Digital Engagement

We were fortunate to find Quanta Credit Services in late 2021 and partner with them to expand our collections communication channels and content, which in turn has delivered more than 20X ROI in just the first year!  Quanta offers a unique skillset by combining both Marketing and Collections expertise to deliver an exceptional omni-channel experience.  Shannon and team built a fully customized, branded communication suite that, coupled with a meaningful persona strategy developed by Matt, met our mission’s goal to help customers appreciate the ways in which we can work with them through periods of financial hardship.  We are excited to be part of a growing momentum to overhaul the way we communicate with consumers to provide meaningful options through advanced targeting and communications!

Susan Coniglio

Head of Collections and Recovery, Mercury Financial, LLC