Experienced and here for you
Our team is here to help strengthen the relationship between lenders and their customers through the most effective communication channels available.
With decades of experience in both collections and digital marketing, we
know how to help you reach your unique customer base when and how you need to.
President
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Strategic Advisor
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Strategic Advisor
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Aleks Whitchurch is the President of Quanta Credit Services – an innovative new digital collections solution provider – and a former Digital Marketing leader for Capital One’s Credit Card business. She has wide-ranging experiences with Marketing and Digital Communications channels, strategies, data, and technology and has led numerous digital-first growth initiatives.
Aleks is an ardent believer in the power of integrated solutioning; she knows that bringing together the best of Digital Communications with industry-leading Collections expertise will enhance collections outcomes for both borrowers and lenders.
Aleks graduated from Harvard University with a degree in Economics and Sociology.
Scott Barton is the Founder and Managing Partner for 2nd Order Solutions (2OS) – a cutting edge credit advisory firm – as well as a former Senior Executive at Capital One. Throughout his experiences he has led countless successful Collections strategy and optimization projects for clients ranging from promising fintech lenders to Top 10 domestic and global banks. A dynamic industry conference speaker, he is passionate about combining best-in-class credit risk management with the latest innovations in machine learning and data-driven decision making.
Scott has an MBA from the Tuck School of Business at Dartmouth College and an undergraduate degree in Mathematics from Duke University.
Dave Wasik is a Partner for 2nd Order Solutions (2OS), focusing on Collections and Loss Mitigation, and a former Senior Executive at Capital One. Over his 25 years in financial services, he has developed deep expertise in strategy, process improvement, operations, and loss forecasting and regularly consults Top 20 banks to improve their Collections and Loss Mitigation efforts. Dave actively shares his sought-after expertise by publishing industry guiding whitepapers where he investigates the latest regulatory and economic factors impacting Collections in the moment.
Dave graduated from Duke University with a degree in Mechanical Engineering.
“Integrated solutioning – bringing together different critical areas of expertise to find solutions that solve the many facets of any single problem and seamlessly connect to other solutions in a business – is what makes the difference between just surviving and actually thriving in the digital age.”
Aleks WhitchurchPresident
“This is a moment of truth for the customer relationship, and digital collections solutions provide the customer with the tools and flexibility to address the delinquent debt on their terms, and on their timing.”
Scott BartonStrategic Advisor
“Digital collections is a win-win-win: improved collections and loss mitigation results, improved efficiency, and improved customer experience.”
Dave WasikStrategic Advisor
