Author: Dave Wasik
As the new year approaches, the story of collections is this: delinquencies are rising. The question is, can collections professionals adjust their operations t... Read more.
Recoveries (collecting on charged-off loans) is an important but consistently overlooked stage of the consumer credit lifecycle. Macro-economic events and the b... Read more.
Modernization of the debt collections process can greatly improve collections performance. The question is: where do you start?... Read more.
How businesses can overcome these barriers to make immediate improvements to their strategies and empower customers to more clearly understand and take action.... Read more.
Applying these lessons quickly could reduce eventual losses as well as help retain valuable customers for the long term.... Read more.
These rules will have short- and long-term implications on Collections strategy, operational footprint, compliance, and technology.... Read more.