This report was prepared by JLL Johnson, Aleks Whitchurch, Dave Wasik, and Jenn Griffin.
JLL Johnson is Quanta’s Director of Client Strategy and Operations. She is responsible for developing campaign structures, implementing segmentation, and analyzing performance to optimize future outcomes. She has over a decade of financial services experience, leading analytics teams and developing and executing digital marketing and sales strategies, most recently leading the Capital One Spark Business sales incentive, geography and reporting strategy.
Aleks Whitchurch is the CEO and Co-Founder of Quanta Credit Services – an innovative new digital collections solution provider – and a former Digital Marketing leader for Capital One’s Credit Card business. She has wide-ranging experiences with Marketing and Digital Communications channels, strategies, data, and technology and has led numerous digital-first growth initiatives. Aleks is an ardent believer in the power of integrated solutioning; she knows that bringing together the best of Digital Communications with industry-leading Collections expertise will enhance collections outcomes for both borrowers and lenders.
Dave Wasik is a Partner at 2nd Order Solutions and former senior executive at Capital One with over 25+ years of experience in consumer credit. At 2OS, he has led > 50 engagements spanning the full credit lifecycle with a particular focus on Collections and Loss Mitigation. Dave also led Collections and Recoveries for Capital One’s card and personal loan business during the Great Recession and was one of a handful of Senior Credit Officers while at Capital One. Dave is a Co-Founder of Quanta Credit Services and serves as a board member and strategic advisor.
Jenn Griffin is Quanta’s Creative Director. She is a professional visual communicator passionate about helping businesses and organizations reach their target audience through creative design and strategic branding. Well-versed in all aspects of marketing and organizational communication, she brings a proven ability to manage both people and projects from inception to completion on time and within budget.
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