Author: JLL Johnson
Author
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JLL Johnson is Quanta’s Director of Client Strategy and Operations. She is responsible for developing campaign structures, implementing segmentation, and analyzing performance to optimize future outcomes. She has over a decade of financial services experience, leading analytics teams and developing and executing digital marketing and sales strategies, most recently leading the Capital One Spark Business sales incentive, geography and reporting strategy.
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Modernization of the debt collections process can greatly improve collections performance. The question is: where do you start?... Read more.
How businesses can overcome these barriers to make immediate improvements to their strategies and empower customers to more clearly understand and take action.... Read more.