Author: Dave Wasik
Author
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Dave Wasik is a Partner at 2nd Order Solutions and former senior executive at Capital One with over 25+ years of experience in consumer credit. At 2OS, he has led > 50 engagements spanning the full credit lifecycle with a particular focus on Collections and Loss Mitigation. Dave also led Collections and Recoveries for Capital One’s card and personal loan business during the Great Recession and was one of a handful of Senior Credit Officers while at Capital One. Dave is a Co-Founder of Quanta Credit Services and serves as a board member and strategic advisor.
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As the new year approaches, the story of collections is this: delinquencies are rising. The question is, can collections professionals adjust their operations t... Read more.
Recoveries (collecting on charged-off loans) is an important but consistently overlooked stage of the consumer credit lifecycle. Macro-economic events and the b... Read more.
Modernization of the debt collections process can greatly improve collections performance. The question is: where do you start?... Read more.
How businesses can overcome these barriers to make immediate improvements to their strategies and empower customers to more clearly understand and take action.... Read more.
Applying these lessons quickly could reduce eventual losses as well as help retain valuable customers for the long term.... Read more.
These rules will have short- and long-term implications on Collections strategy, operational footprint, compliance, and technology.... Read more.