Digital solutions like email, SMS, MMS, and Push Notifications are the common-sense next step for collections operations industry-wide. These digital solutions can lead to massive improvements in collections performance and can save businesses hundreds of thousands of dollars in operating costs alone. They aren’t, however, a total replacement for phone strategies.
The BNPL trend has rapidly gained popularity, reshaping the way consumers approach their purchases. Offering a convenient and flexible payment option, BNPL services have become the go-to choice for many, with a significant impact on various consumer demographics.
When people ask what Quanta does, there’s one right answer: Quanta creates value. One of our clients, a midsized fintech company, started our engagement with low open rates, low click-to-open rates, and tons of inbound calling taking up a significant amount of their resources. After Quanta developed a new suite of emails and SMS, [...]
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